Return and Refund Policy
Due to the personalized medical nature of the services provided by InHome Regen LLC, we generally do not offer returns or refunds for services that have been rendered or initiated. Our focus is on delivering specialized physician-led treatments, and the outcomes are individual and vary by patient.
We believe in open communication and encourage our patients to discuss any concerns or questions they may have regarding their treatment plan or services before they are administered. Our physicians and staff are dedicated to ensuring you are well-informed and comfortable with your care.
Our Policy in Detail:
- Services Rendered: Once a medical service, such as a consultation, examination, or injection (including stem cell injections), has been performed or initiated, it is considered complete, and no refunds will be issued for the cost of that service. This policy reflects the fact that our services involve professional medical time, resources, and often specialized biological materials that cannot be "returned."
- Products (if applicable): If InHome Regen LLC offers any physical products (e.g., specific supplements or post-procedure care items), the terms of return for those products will be communicated at the time of purchase. Generally, unopened and unused products may be eligible for return within a specified number of days (e.g., 7-14 days) with a valid receipt, provided they are in their original, resalable condition. Please inquire at the time of purchase for specifics on any product return eligibility.
- Cancellation of Appointments: If you need to cancel or reschedule an appointment, we request that you notify us as soon as possible, ideally at least [Insert specific number, e.g., 24-48] hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
- Unsatisfactory Outcomes: While we strive for the best possible results for every patient, individual responses to medical treatments can vary. An unsatisfactory outcome does not qualify for a refund for services rendered. Our team will work with you to address concerns and explore appropriate next steps if medically indicated.
Contact Us
We are committed to patient satisfaction and encourage you to reach out to us with any questions or concerns.
For any inquiries regarding our services, billing, or this policy, please contact us directly: InHome Regen LLC | Naples, FL, USA | 855-REGEN20